How do you cancel a ProtonVPN subscription?

To cancel a ProtonVPN subscription, turn off auto-renewal in your Proton account if you bought on the website, or cancel it in Apple App Store or Google Play if the charge came from a mobile store. Cancellation usually stops the next renewal, not your current access, so you can keep using the paid plan until the billing period ends. Refunds depend on where you purchased the plan and how long ago you paid.

If you want to reinstall the client before checking billing details, use the proton vpn download page and then sign in to your account.

How to cancel a ProtonVPN subscription in account settings

This is the right path for subscriptions bought directly from Proton. The menu names can vary a little, but the logic is the same: find the plan, stop renewal, and confirm the change.

1. Sign in to your Proton account.
2. Open the billing, subscription, or plan management area.
3. Find your ProtonVPN plan.
4. Choose cancel subscription or turn off auto-renewal.
5. Confirm the change and save the confirmation email or screenshot.

If you do this before the renewal date, no new charge should be created. You do not need to delete your whole Proton account to stop the VPN billing.

How to cancel through Apple App Store or Google Play

If you bought ProtonVPN on an iPhone, iPad, or Android device, cancel it in the store that billed you. Proton support usually cannot stop that renewal from its own dashboard.

Apple App Store

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Select ProtonVPN.
4. Tap Cancel Subscription and confirm.

Google Play

1. Open the Google Play app.
2. Tap your profile icon, then Payments and subscriptions.
3. Open Subscriptions.
4. Select ProtonVPN and cancel it.

If you are not sure who billed you, check your receipt email. Proton, Apple, and Google receipts look different, and that usually tells you where the subscription was set up.

Refunds and the money-back window

Refunds are not automatic after cancellation. For direct purchases, Proton generally offers a 30-day money-back guarantee on eligible plans, so the timing matters. If you are still inside that window, contact Proton support from your account and ask for a refund. Keep your order details handy so the review goes faster.

• Direct Proton purchase: refund requests go through Proton support.
• Apple App Store purchase: Apple handles the refund.
• Google Play purchase: Google handles the refund.
• Renewals: once a renewal has gone through, refunds are less likely.

In other words, canceling stops future billing, but it does not promise a refund by itself. If a refund matters, make the request as soon as possible.

Website billing vs app store billing

What happens after you cancel

Canceling a ProtonVPN subscription does not normally cut access off right away. You keep the paid features until the plan expires. After that, the account usually falls back to Proton VPN Free instead of being removed.

• Your login usually stays active.
• Paid server locations and advanced features stop at expiry.
• If you use other Proton services, canceling VPN does not cancel those services.
• Saved settings may remain, but some options are limited on the free plan.

Downgrade options if you do not want to fully leave

If your goal is only to reduce cost, the simplest downgrade is to let the subscription expire and keep the free tier. The proton vpn free plan gives you a no-cost fallback, which is better than fully deleting the account if you may need it again later. For some plans, the billing page may also show a lower tier, but the available options depend on how you bought the subscription.

Quick checklist before you cancel

• Confirm whether the charge came from Proton, Apple, or Google.
• Cancel from the correct billing source.
• Save the confirmation email or screenshot.
• Request a refund quickly if you are still within the eligible window.
• Check the next renewal date so you know when premium access will end.

FAQ

Can I cancel ProtonVPN anytime?

Yes. You can usually cancel at any time. The only difference is where you need to do it, based on how the subscription was billed.

Will I lose access immediately after I cancel?

Usually not. Most subscriptions stay active until the current billing period ends, and then the paid access stops.

Can I get a refund after I cancel ProtonVPN?

Maybe, if you qualify under the refund window. Direct Proton purchases may be eligible, while Apple and Google refunds must go through those stores.

Can I cancel an App Store or Google Play subscription from Proton’s website?

No. Mobile store billing has to be canceled in Apple Subscriptions or Google Play Subscriptions, not in Proton’s account page.

How do I know whether Proton or the app store billed me?

Check your receipt email or bank statement. The merchant name usually makes it clear whether the charge came from Proton, Apple, or Google.